Frequently Asked Questions

What makes Funky Chef jackets different from other chef jackets?

Funky Chef jackets are specifically designed for women, offering a fit and style that's tailored to the female form. Unlike traditional unisex jackets, our jackets prioritize comfort, functionality, and fashion, ensuring that every female chef feels confident and empowered in the kitchen.

Are Funky Chef jackets only suitable for professional chefs?

Not at all! While our jackets are designed with the needs of professional chefs in mind, they're perfect for anyone who loves to cook. Whether you're a seasoned chef, a culinary student, or a passionate home cook, Funky Chef jackets are ideal for anyone who wants to look and feel great in the kitchen.

Are Funky Chef jackets suitable for all kitchen environments?

Yes, Funky Chef jackets are designed to withstand the rigors of professional kitchen environments. Whether you're working in a bustling restaurant kitchen or cooking up a storm at home, our jackets are durable, breathable, and built to last.

Do Funky Chef jackets come with pockets?

Yes, all of our jackets feature convenient pockets for storing kitchen essentials such as thermometers, pens, and small utensils and a notepad or phone. Our pockets are strategically placed for easy access while cooking.

Where are Funky Chef jackets made?

Our jackets are proudly made in South Africa, supporting local artisans and uplifting women in the textile industry. By choosing Funky Chef, you're not only investing in quality apparel; you're also supporting small businesses and female-owned enterprises.

What sizes do Funky Chef jackets come in?

We offer a wide range of sizes to accommodate all body types. Our sizes typically range from XS to 3XL, ensuring that every woman can find a jacket that fits her comfortably.

How do I choose the right size for my Funky Chef jacket?

We understand the importance of finding the perfect fit. Please refer to our sizing guide to determine the best size for you. If you have any questions or need further assistance, our customer service team is here to help!

Can I return or exchange my Funky Chef jacket if it doesn't fit?

At Funky Chef, we stand behind the quality and craftsmanship of our chef jackets. If for any reason you're not satisfied with your purchase, we are happy to offer a return within 30 days of the delivery date.

Return Policy

Returns are accepted within 30 days of purchase, as long as the item is in its original, unworn condition with all tags attached.

Refunds will be issued for the item(s) purchased, less the cost of shipping.

Please note that the original shipping cost is non-refundable.

Exchanges

We are happy to offer size exchanges to ensure you get the perfect fit!

For exchanges, customers are responsible for the shipping costs both ways (returning the original item and shipping the new size).

How to Start a Return or Exchange
To begin the return or exchange process, please contact us at orders@funkychef.co with your order number, and we’ll guide you through the next steps.

What are Funky Chef jackets made of, and how do you ensure color retention?

Funky Chef jackets are crafted from natural cotton with added spandex for stretch and flexibility. We prioritize eco-consciousness by using water-based dyes for our prints. While our colors are vibrant and long-lasting, some fading may occur over time with regular washing and wear.

Are Funky Chef jackets machine washable?

Yes, our jackets are machine washable for easy care and maintenance. Simply follow the care instructions on the label to ensure that your jacket stays looking its best wash after wash.

How can I care for my Funky Chef jacket to ensure longevity?

To prolong the life of your Funky Chef jacket, we recommend washing it in cold water with like colors and tumble drying on low heat. Avoid using bleach or harsh detergents, and promptly remove your jacket from the dryer to prevent wrinkles. For additional care instructions, please refer to the label inside your jacket.

Do you offer customization options for Funky Chef jackets?

Currently, we do not offer customization options for individual jackets. However, we're always open to feedback and suggestions from our customers, so feel free to reach out to us with any special requests or ideas.

Do you offer embroidery?

Currently, we do not offer embroidery options for individual jackets.

Do Funky Chef jackets come with any warranties?

Yes, we stand behind the quality of our products. Funky Chef jackets come with a limited warranty against manufacturing defects. If you encounter any issues with your jacket due to manufacturing defects, please reach out to us for assistance immediately.

Are Funky Chef jackets available in stores or only online?

Currently, Funky Chef jackets are primarily available for purchase online through our website. However, we occasionally partner with select retailers and culinary supply stores. Please check our website for the latest information on where to find Funky Chef jackets.

How can I purchase a Gift Card, and are there any restrictions?

Gift cards can be purchased on our website here. Please note that we are currently unable to offer customized messaging on our gift cards. If you wish to include a personal message, we suggest sending the gift card to yourself first. Additionally, it’s important to mention that gift card codes cannot be used in conjunction with discount codes. Also, all gift cards must be used within one year of purchase.

Can I cancel or amend my order once it's been placed?

If you need to make changes to your order, please email us within one hour of placing your order. We'll do our best to accommodate your request, but please note that orders are typically processed quickly, and amendments may not always be possible after this time window.

Where does Funky Chef ship from?

Funky Chef jackets are shipped from our headquarters in Virginia, USA. Our centralized location allows us to efficiently process and fulfill orders for customers worldwide.

Do you offer international shipping?

Yes, we offer international shipping. Please check our website for a list of countries we currently ship to and for more information on shipping rates and delivery times please send us an inquiry at info@funkychef.co.

How long does international shipping take?

International shipping times vary depending on the destination country and chosen shipping method. Generally, international orders may take anywhere from 7 to 21 business days for delivery. Please note that customs clearance procedures in the destination country may impact delivery times.

Are there any additional fees for international orders?

Yes, please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These fees are determined by customs authorities and are the responsibility of the recipient. Funky Chef is not responsible for any additional charges incurred during customs clearance.

How are import duties and taxes calculated for international orders?

Import duties and taxes are calculated based on the value of the items in your order and the customs regulations of the destination country. These fees vary from country to country and are typically assessed by customs authorities upon importation. We recommend contacting your local customs office for information on import duties and taxes applicable to your order.

Can I track my international order?

Yes, all international orders shipped by Funky Chef include tracking information. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the status of your shipment as it makes its way to you.

Do you offer expedited shipping options for international orders?

Yes, we offer expedited shipping options for select international destinations. If you require faster delivery, please contact us directly at info@funkychef.co and we will get that set up for you at an additional fee.